Contact Information

Brand Name: TruePose

We are here to assist you with any questions, concerns, or support requests.

Customer Support

Email: theurbanistoofficial@gmail.com

For inquiries related to:

• Orders and shipping

• Returns and refunds

• Product issues

• General customer support

• Business collaborations

Response Time

• We aim to respond to all customer inquiries within 24–48 business hours.

• Response times may vary during holidays or high-volume periods.

Business Hours

Monday – Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

Important Notes

• Please include your order number for order-related support.

• For return or refund requests, ensure you provide the required unpacking video and relevant details.

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Thank you for choosing The TruePose. We value your trust and are committed to providing reliable customer support.